Privacy Policy

Effective Date: September 19, 2025

1. Introduction

Welcome to TenX, a puzzle game developed by Defanzo Developers. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile game. By using TenX, you agree to the terms outlined in this policy. Our game is intended for users aged 13 and above.

2. Information We Collect

We do not collect any personally identifiable information such as name, email, or phone number.

We do collect non-personal data, including:

• Anonymous usage statistics (e.g., session duration, frequency of play).
• Country or region (for analytics and performance improvement).
• Advertising ID (used by AdMob and Unity Ads to serve ads).
• Crash and error reports (via Firebase Crashlytics).

3. How We Use the Data

• To improve game performance and user experience.
• To fix bugs and crashes.
• To analyze general user behavior (anonymously) using Firebase Analytics.
• To display ads and keep the game free to play.

4. Data Sharing

We may share limited non-personal data with trusted third-party services to provide analytics and advertising:

• Google AdMob
• Unity Ads
• Google Firebase

5. User Control

You can opt out of personalized advertising by visiting your device settings and turning off "Ads Personalization." If you wish to request data deletion related to analytics, you can contact us at the email provided below.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is 100% secure.

7. Legal Compliance

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), where applicable.

8. Children’s Privacy

TenX is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. If we learn that we have unintentionally collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: orion.apps.team@gmail.com